Free Shipping On Orders Over $150

Once your order has shipped, you will receive an email from us with a link to track your order.
You can also enter the order name and your email in the box below to get the status of your shipment.

Order number
Your email

CONTACT US

We are here to help with product questions, sizing, orders, shipping, returns, and refunds.

Store Name: Alegbone

Business Operator: Ozana LLC

Business Address: 5555 N Lamar Blvd, Austin, TX 78751, United States

Email: support@alegbone.com

Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)

Average Response Time: within 24 business hours

For faster support, please include your order number with your message.

If you just received a shipment notification, please allow 3 to 5 working days for the tracking information to update.

Tracking FAQ

When will I get my order?

Our total estimated delivery time is 6 to 15 business days.

This includes:

  • Handling Time: 1 to 5 business days

  • Transit Time: 5 to 10 business days

Orders are processed Monday through Friday, excluding weekends and federal holidays. Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

Can I add or remove products from my order?

If you need to add or remove products from your order, please contact us as soon as possible at support@alegbone.com.

We can only help make changes if the order has not yet been processed or shipped.

Once an order has entered processing, fulfillment, or shipment, we may not be able to add, remove, or change items in the order.

Where can I find my order number?

Your order number can be found in the order confirmation email sent to you after your purchase is completed.

Please check your inbox, spam folder, or promotions folder if you cannot find the email.

When contacting customer support, please include your order number so we can assist you faster.

Alegbone offers everyday casual footwear designed with comfort, flexibility, and lightweight construction in mind. Our collection includes barefoot-inspired walking shoes, wide-toe-box options, and slip-resistant outsoles for daily use by men, women, and kids.

Store Name: Alegbone
Business Operator: Ozana LLC
Business Address: 5555 N Lamar Blvd, Austin, TX 78751, United States
Support Email: support@alegbone.com
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM Central Time
Average Response Time: Within 24 business hours

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